Neopost denver

Automate your customer communication workflow and deliver documents via print, digital, or outsource. Improve the customer experience, drive in-store traffic, and increase efficiency with contactless parcel lockers. Serve your customers better with accurate, timely, personalized, and low-cost mail.

In this report, Forrester builds a compelling case for why enterprises need a new architecture to manage communications A high-output mailing and shipping system combined with all-in-one mail center software.

The iX-9 sets a new standard for mailing system productivity, operability, and efficiency. Ideal for high mail volume, the iX-9 automatically seals, weighs, measures, meters, and stacks large mail runs in minutes.

With batch processing speeds of up to letters per minute, the iX-9 is the workhorse of mailing systems. Start your path to CX transformation in just hours with Inspire Journey—the only cloud-based journey management solution that integrates customer journey mapping, journey analytics and orchestration technologies to deliver customer-first omnichannel communications experiences. In the United States, one of the top three U. In Europe, a French-based international insurance group, one of the largest mutual insurance companies in the world has also made the choice to implement Quadient Inspire.

Quadient Impress version 1. The dynamic electronic account statement designed by Inspire is beautiful and informative. Account statements are a bridge between us and our customers. Precision marketing through automatic push advertising enables us to provide customers with relevant product information. Interactive coordination helps us to make whole-process preview a reality, which is really constructive for improving the internal communication and working efficiency of Fubon Bank.

Quadient has been extremely helpful in showing us the best way to accomplish certain tasks and they had our employees fully trained in less than six weeks. All departments access the Quadient mailing machine for their own mailings needs: customer correspondence, billing notices and employee communications HR-related. The Quadient team responds rapidly to our needs, either by phone or in-person, for support. Ease of use makes the machine easy for training multi-users within the company.

This has increased efficiency by reducing the workload for the Operations Department. The model we selected also improved our velocity when we process larger volumes of mailings. Quadient account representatives are diligent in providing a commendable customer experience for us. Request pricing.

Shop for supplies. Request a demo. Register now. Quadient Introduces the iX-Series with S. Under staffed work environment with overwhelming work loads and unrealistic expectations. Pros some of the people. You can never do enough Ran ragged and given unrealistic goals to meet. Their biggest priority is to gouge the customer for as much money as possible. They were constantly pushing for us to make unnecessary repairs to get them to buy a service contract.

Pros If you are a service tech, you get the use of a car. Cons They don't value their employees. Work overload, no real support managers do not try and help any type of way. Need more training support super high volume with calls, they do not want you to take any breaks just calls all day. Neopost has a high turnover rate due to the stress placed upon employees from management.

The micromanaging is horrendous not to mention the blatant favoritism. No one takes responsibility for their work as nothing gets resolved it just keeps getting passed along. If Neopost had better managers then it would be an ok place to work. Do you enjoy working at your company? At the end of the day your just selling a commodity mostly on need but little want.

Pros Lack of oversight. Cons Attempts to micro manage. Was promised so much but provided so little. No support from management, you have to tell them how to do there jobs.

Management all has to go to Heather for them to know anything. Unless you walk around being a snitch instead of coming in to do your job. Overall the worst disorganized company to work for. Pros Pay. Management is horrific and no one takes responsibility to completely follow-through but quickly passes the buck Clerical Assistant Former Employee - Milford, CT - June 13, Very Stressful environment with worst management you can possibly encounter.

Favoritism plays a key factor as you have people in positions not based on merit but on friendship. The company is based on quantity of work not the quality which makes it difficult to fully serve the customers.

Streamlining should be implemented immediately to eliminate high paid administrative assistants who run reports and send e-mails all day everyday. Working at Neopost Sucks the life out of you due to their management and the number of lazy employees who do not take responsibility to follow through but just hand off. Cons Too stressful for minimum compensation. Good place to work. They will help you grow in your career. Workplace culture was good there.

The hardest part of the job was getting to understand all the processes. This company constantly bills the customers incorrectly, pay their employees incorrectly, and constantly have flaws in their reporting systems which accounts for a lot of the errors.

Cons Everything about the place. The supervisor in the tech support team was incompetent and had zero integrity. She would pick the worst calls to grade at her monthly performance reviews, and that eroded trust completely.

Change is constant, so must be very adaptable. Very much focused on key behaviors, recent name change to Quadient is supposed to be more future, tech sounding than Neopost, which contains "post" so they think it sounds old fashioned. Be the expert at your role. Provide solutions to problems that you identify.

Employee morale was kept high as I was fortunate to have a great group of co workers. Upper management always seemed to quickly change policies and have their hand in your pocket. Challenging company trying to find itself. This company is a meat grinder. It's a sales position managed by Salesforce. Management tends to be robotic and stiff.

Low pay I had a great interview and I left to go home, when I got a call and they hired me. I had a great Supervisor and Manager who had no problem getting me set up and training me in the different portals. They do not teach at Neopost. The other team mates teach you and all they are about is the numbers.