Tampa indianapolis flights

Seats are seats, no frills. Cons: "Cheaper bag prices. Pros: "Fast flight. Arrived 30mins ahead of schedule. Cons: "Concierge service was free water. Everything else was paid for. Cons: "Took off two hours late!!! Pros: "How corporate it felt when the flight attendants tried selling Frontier credit cards. I think there was announcements about it.

The person next to me was Pros: "Nothing". Cons: "How we were all told after most were ay the gate it was changed to a different gate once there we were told that it would be ay least 2hr late for maintenance. I'm handicapped couldn't get around that was time I could have spent with my family and I was Hungary snf needed to use the restroom which couldn't use until boarding. Very unprofessional I wouldn't give a better grade than a d'- not sure if I would use this airline again.

At least we could have comped a free soda and chips. Since the airline new that was happening ahead of time and we could have made choice our selves what to doyou people charge for or fee for anything we might want to change but it's ok for you to treat us poorly sincerely Eugenio Cortez".

Pros: "The price". Cons: "I showed up 50 minutes before boarding due to traffic and they wouldn't check my bags, said I had to be there 2 hrs before with no solution. Did not give me a refund either : the flight also ended up being delayed an hour and they still didn't let me through.

Pros: "Cheap". Cons: "after typing in my contact information correct, it made it to frontier incorrect. This is the day and age everyone wants to send you through every possible automated prompt before getting a real person. The flight itself was fine, getting to be able to get on it was a giant pain. Pros: "Price was better than other carriers. Seats were adequate, comparable to other discount airlines. Flight attendants did a wonderful job.

Flight on time and uneventful. Good experience. Cons: "I'm still not accustomed to the "pay for everything" approach to flying. Pros: "Flight crew was professional, courteous, kind and knowledgeable. Cons: "Check in kiosks need to have military options available to avoid paid luggage. Pros: "price and non-stop flight".

The other plane kept passengers sitting on the tarmac for over an hour. We were told the plane had mechanical problems. The waiting area was so crowded with people it was people standing all over the place When we finally boarded, the plane had to be refueled and the plane had to be started up by being jumped or something because one motor was not working normallly; this was a bit frightening.

Staff was not even smiling, or even comforting when we boarded. Brief apology by pilot. Pros: "the flights and attendents were good ,flight was delayed almost 2 hours on my return flight". Cons: "didnt have to pay for luggage on first flight put under seat on return flight the girl at ticket counter was rude to me and charged me Pros: "Price of flight was very reasonable".

Cons: "There wasn't any catering. I always look forward to my vodka cranberry. Pros: "Tampa-Las Vegas On-time departure, earlier landings, brand new aircraft. Cons: "Luggage check-in and carry-on fees that are not immediately visible, you also have to pay to get a seat, any seat.

Cons: "We had all sorts of issues with this trip. I booked flights months in advance because I liked the flight times and the fact they offered a direct flight. I was then contacted by the airline to say that they had to change the flight times, which unfortunately no longer worked for our trip as we were leaving on a cruise… Both the departing and returning flights were affected.

This caused us to have to stay an extra night in Orlando as the flight was too early for us to be able to depart our cruise ship and get to the airport. Boarding for our departing flight seemed fine. We arrived at the airport an hour and a half before our flight with no issues. However when we arrived in Orlando the airline had lost all five of our suitcases containing everything we needed for our week long cruise that was departing the next day.

The airline could not tell us what happened to the bags or where they were, or when they would arrive. We were forced to spend our extra day in Orlando shopping and replacing clothing items and swimsuits for the cruise. It was a huge pain and inconvenience and put a huge damper on our trip. They did offer a reimbursement amount per passenger per day that we were without luggage but I have a little confidence that I will ever see this money.

The lady in the baggage office was as helpful as could be but it was clear that this happens far too often. I also did not like how you are nickel and dimed for everything on this airline… You have to purchase seats to ensure your family will get to sit together, pay a higher amount for checked baggage than other airlines, pay for carry-on bags in retrospect I should have done this since they lost our checked bags and you have to pay for any drinks including soda or juice and snacks while in flight.

This was our first time flying frontier airlines and the whole experience was a major turn off. Pros: "When I told people I was taking Frontier, they scoffed, rolled their eyes, and joked that I'd have to pay to use the bathroom.

Well, it wasn't THAT bad. In fact, I got an assigned seat in contrast to Southwest. Plane was fairly new, and the seat wasn't too small then again, not super big. One flight attendant tried to make the atmosphere festive since we were going to Vegas and some people got absolutely shit-faced on the flight.

I thought this was kind of cool, but I'm sure some people were annoyed since the drunks got VERY loud. For the price, I would definitely go to Vegas from Indy on Frontier again. Cons: "1. The guy in charge of the check-in area yelled at one of his employees and humiliated her in front of me. Super awkward. They really do charge for water. OK, I can see charging for a Coke, but water? I thought there was a law saying airlines HAD to provide water on request for health reasons. Then again, I had a huge water bottle from home, so why am I bitching?!

Pros: "Nothing. Cons: "After paying for the flight. We had to pay to get seats guaranteed next to each other. And the charges for everything including a ridiculous amount for a can or soda or water and a snack. Pros: "Flight was delayed 2 hours".

Cons: "Seats were very uncomfortable". Pros: "I liked sitting in the front row. Made for easy boarding and getting off the plane. The crew was friendly too. Cons: "I don't like how Frontier has become like Spirit in charging for every little thing, right down to the refreshments. We about expect to have to pay for the use of the restroom not that we're making suggestions!

And there was no entertainment except what we ourselves had, so don't know why that's even on the questionnaire. We did pay extra for the leg room, but only because we were doing a 1 way flight and were so miserable the last time we flew with Frontier years ago. Wish they would go back to the way they were when they first started.

Cons: "I hope my concerns are viewed of your company's poor customer service and a policy you enforce without proper notification to your customers.

In my arrival to check my bags for my flight is when I became aware of your 45 minute check in policy. If this is a policy you so strictly enforce, then it should also be just as strongly communicated to your customers. However the worst was the terrible customer service.

The associates your company employ have no empathy for your customers and lack the proper respect for individuals that represent your company.

I asked to speak with a manager who never showed up, after waiting 2 hours I was given an email address, which I did have to use to reach her. Pros: "Staff was polite onboard. The price was pretty amazing for such a last minute flight, even after paying for the extras here and there. On my return flight there were no delays and the crew even got us in 45 mins early.

Outbound flight was very delayed but they took accountability and offered a voucher. Cons: "Staff at the kiosk desk they were snippy and short. A lady and her son were waiting in line and never even acknowledged. Flight was not even on the screen at the airport, and once a monitor showed the flight it didn't indicate it was late.

Pay for choosing a seat, bucket seats that don't recline, pay for you to have a bag, pay for water Also, Frontier is notorious for delays which can interfere with plans and was experienced on outgoing flight. Pros: "The crew was welcoming. Cons: "The fees were excessive! I flew American the week before with no fee for a carry-on. I bought my tickets through Kayak, and was not given a chance to choose a seat after the purchase not true with American. I usually would not mind that there was NO service, not even water, but, again, this flight was so close to another that it was impossible not to compare.

I will not be flying with Frontier again. Cons: "Flight was late for boarding. No updates were given as to why or what was going on.

The gate agent looked like she had a miserable day and did not offer a customer service attitude. Once on board the seat didn't recline and was hard as a rock, not ideal for a 4 hour flight. The flight attendant Christine was short tempered. Crew lacked basic soft skills. This was the first and I am pretty sure the last time I will fly on frontier. While I appreciate the low fares I did not expect the low level of customer service or all the extra fees that are tacked on for seats, checked bags and a drink onboard.

Cons: "Frontier cancelled my Friday flight and rescheduled til Saturday morning. Had to cancel my whole trip because at that point flights were too expensive.

Had to reschedule trip. Not happy at all!!! Pros: "The crew was fine and the flight was smooth. It's totally ridiculous. I should have just flown with a real airline. Pros: "The only positive is that I actually did make it to my destination and back. Cons: "I have never flown Frontier before, and I never will again. First off, I always travel light and never check bags.

This usually means I can check in via the kiosk right away with flights, but this was NOT the case with Frontier. For some unknown reason, I had to check in with the desk agent. There was a line. A LONG line. Not only that, but there actually weren't any desk agents, as they don't show up until 2 hours prior to the flight.

It took over an hour to accomplish a task which usually takes less than a minute, and due to the long line I barely made it to my flight, despite showing up at the airport 2 and half hours early. Flight 1 - Like I said, I have never flown Frontier.

I didn't know it was possible to make an airplane so uncomfortable. I understand it is a budget airline, but there are ZERO comforts. The seats are grey plastic, completely rigid and with no tilt. They are crammed together so close that finding any sort of sleeping position is nearly impossible.

Want to check an item? You're actually paying MORE than you wold with another airline. Flight 3 - This was an early flight. I woke up with an email alert from Frontier saying that the flight was delayed until Understandably, I was upset. This would cause me to miss my connecting flight. Luckily, I decided to go the airport anyway instead of getting another hour of sleep.

Good thing too, because the flight was in fact NOT delayed. If I had heeded the alert email, I would have missed my flight for being late.

Flight 4 - This flight, on the other hand, WAS delayed. The gate was changed 3 times and another aircraft had to be found due to malfunctions with the first. Honestly, I don't understand how Frontier is still in business. Worst travel experience of my life. I will never fly Frontier again and I have already started telling all of my friends not to use their services. Pros: "I liked the crew and plane, smooth ride and easy security lines.

Cons: "Baggage pricing and seat choices were a bit steep. Cheaper flight with frontier didn't save me much at all after paying for baggage. Pros: "I arrived safely. But that's the only positive thing. Cons: "They charge you for every little thing. Staff was rude, nasty, and seemed to hate their jobs. If possible use another airline that isn't out to get your very last dollar. Pros: "The plane was clean. The pilots did a nice job. Cons: "I've never flown Frontier before, but was truly surprised that you charge for carry-on luggage.

It's definitely a deterrent. The plane was 3 hours late. As for comfort, my seat didn't recline. Pros: "Nithing". Cons: "The flight from Philadelphia to Indianapolis was delayed 6 hours. We were told to arrive to airport at the same time as if leaving on original scheduled time. Therefore we were at airport for 8 hours!!! I believe they had a plane out of commission and used one plane to handle several flights.

I will never fly frontier again. Pros: "The crew is courteous but still not overly understanding of someone waiting in the airport for a flight for 8 hours without any explanation for the delay. Cons: "My flight was supposed to land in Tampa at pm and didn't land until am the next morning. This was a delay and a wait all with a 7 month old child. Absolutely ridiculous. I won't be flying with them again if I can avoid it. I got to witness an employee at the gate conning a man into paying for an additional carry-on insisting his bookbag counted as a bag he had to pay for His bag could have easily fit under the seat and this employee took complete advantage of the fact he didn't know this.

This airline makes me sick with the fact they have the need to nickle and dime every cent they can out of their passengers. Oh, and by the way you have to pay for in-flight beverages It's a good thing for this company that they understand exactly where they can take advantage of people who don't always fly, because if people knew about all of these things upfront, this airline would surely lose a lot of people.

If you're going to try and be the "cheaper" more "affordable" airline then do so with honesty, hint the quotations I had to put on the words cheaper and affordable.

Thanks, but no thanks, you've lost at least one customer here. Pros: "Crew took good care to get us around bad weather. Diverted to Orlando". Cons: "Understand diverting because of weather but once on the ground don't let people off, we ended up waiting longer than needed because of indecision on flight crew. Pros: "All my Frontier flights were on time or early. Keep it up!

Thank you! Flight attendants were all very friendly and polite. Cons: "What entertainment? What comfort? Your planes are ridiculously uncomfortable. I am a small person, and it doesn't take much for me to be comfortable in a seat. I feel sorry for ANYONE who has to sit in these seats, especially larger sized or those with chronic pain or disability. The arm rests are like daggers, almost no space in the seat pocket, and the tray "table? I will not purchase a ticket for a flight on Frontier that is longer than 3 hours.

There is no way my body could take that. Hate the "a-la-carte" business. Give us a complimentary beverage - at least. Come on! I can see making us pay for overhead baggage - you'll squeeze every last penny out of that one, but making people pay to choose a regular seat?

I think that's excessive greed. Pros: "Everything else besides next box below. Cons: "Your website was not working or not understandable by your customer at online check in time.

When I hit check in, the icon for same turned from green to blue and then stalled. Repeatedly, Customer stuck, but was trying to get set up in plenty of time before flight.

The very nice people trying to help said, we cannot check you in. Did the button turn from green to blue, YES, then try again later. No hurry, airline is customer service oriented, cough. Then called, 3 more almost impossible attempts to speak to a human. Tsk, Time waining, no pressure. Actually lots, Got to airport, tried to check in for boarding pass and inserted credit card after entering data. Nothing again, Oh, line at baggage claim filling up, but wait I'm way early, but still being stressed, next card works while both were good everywhere else.

Thanks for asking for my opinion mechanism that does nothing or the process would have been easier form the start. You have my permission to use this survey info to any paper will that will publish and help you. Ugh, thanks for stressing me mid vacation before I have to deal with you for trip home! Thanks to the machine that processes my fact filled response! Pros: "Nothing stands out as what I liked - the crew and boarding were average, so I guess not negative is good in this case.

Cons: "I chose this flight because of cost - and even took a red-eye, which I dislike. I was not aware of the additional costs for the luggage, which did not make the flight that much cheaper - all the airlines I usually use include a personal item and one carry-on as part of the ticket. On top of that, you have to buy everything during flight - would have loved some coffee, but that's extra! The seats did not recline and the padding was not comfortable at all - I was uncomfortable and sore during flight.

It isn't worth it, use another airline! Cons: "It costs to carry on a bag on Frontier. When booking the flight we were looking for a reasonable price which we found with frontier, not reading the fine print they charged us for carry on bags.

Along with this frustration, the seats are horribly uncomfortable and the amount of leg room is ridiculous. I understand maximizing out seats but this was way over the top. I will not be flying Frontier again". Pros: "Crew was fine and patient.

Cons: "March trip to Orlando should consider types of travelers - families with small kids. Flight delayed over 2 hours, baggage pickup took an hour. Kids over tired. Argument between grandmother with small kids on couple without kids occurred while waiting to deplane. Seems like flight priority should be altered.

Had to wait on flight from Denver? I am sure that flight did not have nearly as many small children on that flight. Early flight to Orlando would make more sense to me. Why an hour for baggage? Due to delay, several of us lost our rental car reservations in Orlando. Pros: "Not Much. Cons: "Being my first flight on Frontier, I wasn't sure what to expect. Like most of the flying public, I flew coach so obviously I didn't expect that I would travel in luxury.

However my flight experience was not even on par with most other airlines that I've traveled on. First as many other reviewers have pointed out, the information on baggage fees isn't made obvious to you in any part of the booking process. I imagine that they make a fair amount of money by surprising first time customers who arrive at the airport expecting that their carry-on luggage will be free of charge, as is with most other airlines.

Which in my opinion is deceptive. Expect to shell out some cash if you have Carry-on, and bags to check. The seats are the most uncomfortable that I've encountered, combined with the extremely cramped arrangements of coach made for a very unpleasant flight. Their flight attendant's primary focus is on those who purchased "stretch seating" and the first class.

At no point during the flight was I offered water, or anything in the way of something to snack on. My final thoughts, pay a little more to another airline to get reasonably comfortable seats, baggage included with your fare, and attentive service in-flight. Pros: "Ground crew missed rehearsal dinner to stay with us 6hrs". Cons: "No heads up. Pros: "Each frontier employee was kind and greeted me Right before take off I noticed several rows of seats completely empty and asked if I could move to one of those seats.

Supprisingly I was tolld no. When I asked she said because people pay mor for those seats. For the comfort of the 2 other people and myself I just thought it made since they were pretty much the same. These seats were not being utilized by anyone Just found that a little peculiar. Some thing to think about if someone else ever asks????

They never sent a text alert or email to passengers that the flight was cancelled. I was notified by Kayak that the flight was cancelled. When I called Frontier to inquire if the flight was delayed or cancelled I was placed on hold a few times. Eventually the representative stated the flight had been cancelled due to a storm.

Pros: "The seats were pretty comfortable and the flight attendants were excellent. I had to pay for my party to sit together but other people that I know were on the same flight and did not have to pay extra to sit together. Our flight out of Philly was three hours late departing and we were told a "reason" only an hour before we left. Not in any rush to fly Frontier again. Pros: "Getting off the plane. Cons: "Flight was over two hours late.

When booked through Kayak I thought the price would include my seat, but I had to actually pay more to have a seat. The seats don't recline and the cheaper the seat the more expensive it got. I don't know if that is Frontier or Kayak to charge extra on top of the flight to actually have a seat, but that is ridiculous.

The staff was great but they didn't announce when the boarding started and it wasn't on the monitors through out the airport with the correct boarding time. Pros: "It was on time. Cons: "The seats are too small, and not padded much, so it is like sitting on a folding chair. There was a 4" tray table because there isn't room for the normal 8"? Guess tray table to go. You can't put a laptop or anything on the tray table.

I am a petite girl and i could not bend over in my seat to try snd get your personsl item My head would hit the seat in front of me Pay for drinks on flight. No movie. I will never choose to fly Frontier ever again, unless it's my only option. Pros: "The crew was pretty friendly. Cons: "Getting checked in, in Denver was unappealing. The person at the check in desk to get our boarding passes was very unfriendly and it was not busy.

She was not overwhelmed or anything, just rude. The trays and the seats on the planes were horrible! I have been flying since I was in 3rd grade and I am about to graduate college.

The last time I flew with Frontier it was amazing it was like 2 or three years ago , and this time it was completely horrid. Next time I will pay extra to fly in more comfortable seats Pros: "The entire experience was horrific. Cons: "Flight was delayed by 4 hours. Reason being there was no crew due to the reason there was a snowstorm in Denver. Second, there was afamily ask for sitting in front of. The kids were out of control the parents nor the flight attendant said anything.

The kids were banging on the armrest and the table. BirdTo you, I say you have won over the heart of my best friend. You have won over my heart, and the hearts of all of her friends and family. May you cherish her, the way we all have. May you love her the way we all have. May you overcome any challenges your future faces. To you, I say thank you. Thank you for giving her the fairy tale she so very much deserves. Third , the turbulence was horrific!

Pros: "The staff was very pleasant and extremely nice. Cons: "I wasn't aware that I had to purchase my luggage and carry on until after I booked my flight. I also wasn't aware that you had to pay for your beverages and snacks. I've never flown on any airline that makes you pay for those things. Pros: "Seat could have been more comfortable. Cons: "Seat sofrness". Pros: "On time departure". Cons: "8 hour delay. No communication at the terminal. Spirit is a terrible company".

Pros: "Not at all". Cons: "Your rules! Spirit allows 1 carry on? Spirit blows". Pros: "The crew was very kind! The flight was fine. Cons: "I would have liked to see a little more social distancing precautions taken. There were none.

Pros: "I like the option to have a big seat up front without the cost of first class tickets. Pros: "Smooth flight". Cons: "There was a persistent wining sound next to the exit seats the entire trip that gave me a headache.

The other passengers complained and were compensated on the price of their ticket upgrade but it was loud in the seats behind as well and we got nothing. Pros: "Crew was amazing! Cons: "Weather, lol!

Pros: "The crew was super rude and not helpful to any of the guests. There was nothing to like. Cons: "The plane had not been cleaned and there was gum on the tray table and food in all the seats.

The crew had people clean their own seats instead of helping them. Pros: "The craft was clean and the staff friendly. I guess it is nice to have an airline where you decide what perks you want to pay for, but any first-timer booking on Spirit should check out all of the extra costs before reserving their flight.

It isn't the great deal it appears to be unless you are a Florida commuter. Cons: "For a flight during a worldwide pandemic, it was terribly crowded. By the end of the 2 hour flight, my back and legs were aching from the inability to move in the small, closely packed seats.

Sanitizer wasn't passed out, and it would have been appreciated. Cons: "Seats are too cramped. No in-flight Entertainment! Pros: "Puntual". Cons: "Lack of information on flight delays, complete lack of employees available to handle baggage once we got to Chicago".

Pros: "Good pilot and servers". Cons: "Stop being communist and let people remove the mask". Cons: "If you really want to know about our experience with Spirit, then call and talk with Patrick. Pros: "The crew was amazing. Got me from A to B as simply as possible.

Pros: "Smooth and quick flight. Pros: "No". Pros: "Big seats". Pros: "Crew was great. Flight landed 20 minutes early. Cons: "More room. Less people during pandemic. Pros: "Mask covering one's nose was reenforced". Cons: "Boarding started late".

Pros: "Uneventful trip and arrived slightly early. Cons: "The flight was packed! No empty seats between people to heed the Covid suggestions! First flight since Covid and not happy! Plane was out of refreshments and only had water". Cons: "The plane was full.

I was told the middle seats would be empty due to covid but that was not true. Pros: "None". Pros: "The crew was nice boarding was fast, tickets are cheap". Cons: "My bag got lost, seats are not comfortable, wifi would have been great". Pros: "Crew was super nice!!

Cons: "Entertainment". Pros: "Smooth ride". Cons: "To much money for carry on logged". Pros: "Crew was friendly. Flight was faster than anticipated". Cons: "QRS code for boarding pass wouldn't load on mine or my boyfriend's phone using Gmail and Outlook. Computers were down at the gate in Tampa so I had to wait in line for full-service for over 30 minutes, despite "checking in" online no bags.

Employees at ticketing gate wouldn't reassure myself and 14 other passengers that we would make our flights due to Airline error. Once on the plane, unable to even open my 15inch laptop all the way because the seats were so small and tray tables were impossible.

Surrounded by children. Asked for headphones, none provided. When I removed my coat from the under seat compartment, it had a piece of twizzler and an orange stain on it. Pros: "On time arrival. Pros: "That the airplane stayed in the air until it was time to come back down.

Cons: "The fact that our fight attendant was testing her bad stand up material on us, the fact that our fight attendant was peddling a credit card to us, the fact that the flight attendant who did most of the speaking certainly did not have a good grasp on the English language, the fact that the man sitting behind me hadn't in my guesstimation brushed his teeth since Reagan was in office, the fact that a soda cost as much as my first car and last but not least the chairs have zero recline ability :.

The seven emails I received today informing me that our flight was delayed were neither helpful nor true. I'm not even sure why they were sent?!? Our flight left at the exact time that I booked it for.

Pros: "Cheap fare, newer plane, it was great to get an advance email warning of flight delay so I was able to leave for the airport later.

Cons: "Very little leg room with bulkhead window seats, at least in the rear of the plane where Spirit assigned me when I didn't want to pay extra to select my own seat. Simple bag drop at BWI airport meant waiting in three lines because evidently you can't use your boarding pass on your phone, it must be a paper version, so after waiting to drop bag off was redirected to the check in line to get a paper boarding pass, then had to go back to the bag drop line to check my luggage, only to have the attendant there reprint my boarding pass I don't understand why she couldn't do that when I was in that line the first time.

Frustrating experience with the BWI crew Cons: "Both flights were delayed. I did though receive prior e mail communication about the Tampa flight being delayed. Once in Chicago, no gate listed on my ticket, all personal kept directing us to a gate that a flight to Boston which was delayed also was boarding at the same time my flight to MSP was.

This experience was very irritating and upsetting.. Pros: "Nothing". Cons: "We were delayed time, an hour at a time. They back 1 hour. I called customer service to find out what the problem was and they were not helpful. I was trying to check in online but could not, and customer service said it would be just fine to check in at the airport. I didn't not know a hard copy of the ticket was needed Lastly, upon landing at our destination which is home, the plane lost power and we were delayed in exiting the plane.

I am extremely disappointed and will never fly with Spirit in the future". Pros: "The staff was very polite knowledgeable and always smiled and some joked with made the flight a pleasure. Cons: "I didn't know that the bag check was 40 pounds most are I booked though a 2nd party and was not informed about having to pick a seat and the you had to pay for a carry on.

They do not tell you about this be for you check out and also if you booking for 2 you may not be together on the flight unless you. Also when looking for a phone umber on the web site and you hit contact us it sends you to the help and doesn't not show a phone number to talk to a person. The flight was good. I don't think that you should have to pay extra to make sure you are next to your family when traveling". Cons: "I traveled with my daughter her husband and my grandson.

We loaded a recently purchased holdup stroller at the entry door with a cup holder and when we got it in Detroit which was better than their arrival in Tampa as the stroller did NOT arrive until later that night as it was lost somehow it was missing.

My daughter went to the lost luggage service counter and asked if they could find it, and was told that WE should have known to remove it and if they wanted to purchase it and send the receipt they would reimburse. No one informed us of removing it at the door, we were told to board and leave it.

Replacing only the cupholder will be extremely difficult. So this made me very disappointed as a customer. Cons: "the flight was delayed again and again for over 18 hours even as other planes from other airlines took off around us.

Pros: "Had great weather for both roundtrip Chicago-Tampa flights and they were both smooth and I felt safe. The staff at the gate and on the flight were very pleasant and happy. I also like that the seats were leather-like and not cloth which I think is easier to keep clean. Felt "nickel and dimed to death". I live part time in Europe and fly the budget "no frills' airlines often and Spirit is way out of the reasonble range.

I was pissed. I could have paid less to check a larger suitcase with wheels in advance had I known. Really, I was pissed off and still am. I promptly found a computer and paid online for my bag for the return flight, vowing to avoid Spirit Airlines as best I could from that day forth. My Milan-Chicago Lufthansa roundtrip flight purchased on the same day as my Spirit flight cost less and I had a purse, a carry-on and a large checked bag and had two meals and wine and coctails and watched movies FOR FREE.

Come on Spirit. Don't be so greedy. Pros: "The crew were perfectly nice and had no problems. Cons: "The flight was oversold and I found the gate agents to be difficult to work with. I purchased my ticket in advance and made it to the airport 2 hours early to check-in and was still not given a seat assignment. I was told 3 different times that there were enough volunteers and I would be on the flight.

Those volunteers were told they were not needed and the gate agents told us, the remaining passengers "too bad, this happens, they have seats, you don't. Also in all the disorganization, the flight left even later than the scheduled delay and people that boarded had to wait until the gate agents figured out the seat arrangements.

I was willing to forgo comfort and amenities for price but this disorganization and failed customer service is unacceptable. Pros: "I slept while onboard through both legs. I didn't want to be awake for the flight after the booking expirences. Cons: "On the outbound leg from Dallas I volunteered to move seats for weight and balance reasons at Spirit's request.

My return leg was canceled by the gate agent or the system had me as a no show. I tried to check in for the return leg and was unable. I called to get this resolved and got a CSA that didn't understand airline travel or English not sure which. One example was I spelled my confirmation code 5 times both phonetically and in plain language I tried to explain that my return leg was cancel for some reason when I volunteered for the seat adjust on the outbound leg.

She continued to ask me to book and make a new reservation. I asked for a supervisor and received no help. Decided the best course of action was to hang up and try to get someone else.

After navigating the voice prompts again I finally got someone who asked me for proof I was on the outbound. I informed him no one saves the boarding passes he needs to check the manifest the TSA requires of all airlines. He backed off after he understood that I knew the system and reactivated my return leg.

It is still a mystery to me why my return leg was canceled after the airline requested me to move seats. It seems Spirit have saved money on front line employee training and saved a good bit on off shore CSA call center.

Last time I'll fly Spirit and I'm posting it everywhere I can. I'll see you on the internet. Cons: "1 Hidden costs for everything 2 Wouldn't refund the extra baggage fee we didn't need to pay; gave credit instead that I would never use 3 website is not mobile friendly and this very hard to use on a mobile device Pros: "Nothing. Every other airline is 50lbs and they are only Then the flight attendants let the back of the plane passengers use all the front luggage bins and I had to fight backwards while deplaning to try and get my carry on.

After my layover they straight up took my bag and aI was forced to check it at the gate. Seems like a bargain until they nickel and dime you for anything they can. Cons: "We were suppose to fly out of Tampa at pm. I understand that they were looking out for our safety but, I think that they could have been more effecient. They made us wait a very long time before informing us what was happening.

The amount of time that we had to wait in the airport was extreme. My family member had to come and pick me up at the airport in Detroit at in the morning instead of p. Spirti acted like it was no big deal for the delay. My family and I fly back and forth to Florida from Detroit alot and we have always used Spirti Airlines. We might be booking with other airlines from now on.

Cons: "Captive audience shilling of credit cards during the plane. Forced to make an acct on spirit even to check in. Did not have to do this to buy. They are clearly forcing memberships even if we don't want one. Did not make it clear during buying tickets that prices go up for carry-on or checked bags if you don't buy it with the ticket. I had to google afterwards to find this out.

Spirit does everything online but does not have an online boarding pass? Seems like just another low-brow grab for money. Pros: "The flight left on time. A remarkable feat for Spirit airlines. Cons: "Spirit is almost always late leaving, delayed or cancelled. And I have encountered many displays of spectacular incompetence with Spirit airlines employees, however my most recent flight experience took my opinion of the airline to an all time low. I am filing a formal complaint with Spirit as well as the DOT - with the support of nearby passengers who were as thoroughly appalled as I was with the insolent manner in which I was spoken to by a flight attendant.

I have never encountered such a patronizing, disdainful attitude by anyone in the service industry for any reason. Even after a fellow passenger spoke up to tell her that she was out of line, and I had calmly and respectfully communicated to her that she was speaking to me in an unacceptable manner, she proceeded to engage me. I asked to get her information so that I could file a complaint and then when I attempted to take a photo of her badge she covered it up and demanded my boarding pass repeatedly.

I told her I would give her my boarding pass upon receipt of her information and she proceeded to bring me a paper that said it was a felony to "interfere with the duties of a flight attendant" and stated that my refusal to do was interfering with her duties.

I chuckled in disbelief and handed it to her. As she left with it passengers continued to suggest I report her and give me their contact information.